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100% Customer Satisfaction Starts With A Top Team

 

 

Owner


 

Max Greenberg
Owner

Max opened The Trenchless Co., on January 1, 2000. Today it is a full service plumbing company that specializes in trenchless pipe replacement, pipe restoration and pipe lining. Max’s success in the plumbing industry was no surprise to his family, as he is a third generation plumbing contractor in the Sacramento area; his grandfather and father having both owned and operated successful plumbing companies. Max realized that the plumbing industry was constantly evolving, finding innovative ways to help people solve their plumbing problems with less destruction and mess. He promised himself to never stop researching and providing exactly that to his customers...new solutions to everyday plumbing problems.

 

Operations


 

Darrin Baker
General Manager

Darrin is General Manager for The Trenchless Co and has been with the company since 2007. Darrin combines his knowledge of plumbing with a background in whole house construction as well as commercial and municipal projects to educate both residential and commercial customers about their options.

LeAnn Writesman
Director of Operations

LeAnn brought her depth of experience to The Trenchless Co. in 2007, and has been a driving force behind our growth ever since.  From office staff management to human resources to finance, LeAnn is a driving force behind our constant development as a company and as a team.

Azetta Knight
Director of Operations Assistant

Azetta joined our team in 2015 with 6 years of experience in customer service and has distinguished herself with her attention to detail and amazing customer service skills.  Azetta's primary goal is to make sure Trenchless Co. customers are always happy, satisfied, and our top priority as a company.

 

Marketing & Business Development


 

 

Nick DeGraff
Director of Marketing & Business Development

Nick is a social entrepreneur and marketing strategist who joined The Trenchless Co. early in 2012, adding his 8 years of PR and Marketing experience to the team. Prior to joining The Trenchless Co., Nick was a co-founder of a nationwide professional services company and the Director of Marketing for the largest regional business incubator in Northern California. Nick’s entrepreneurial focus centers on growing small businesses in order to create quality jobs, and since the beginning of the recession in 2008 he has created dozens of new jobs within the region.

 

Call Center


 

Whitney Kanoa
Customer Service Manager

Whitney joined The Trenchless Co. team in 2012, bringing her years of customer service experience within the service industry. Whitney is one of the familiar voices you will reach when calling our office and is always incredibly helpful - no matter the request. Whitney is energized by helping customers and getting positive feedback, a fact that is apparent when you speak with her. Outside of work, Whitney spends time with her young daughter, and has been a polynesian dancer for the past 9 years.

Tuyet Hoang
Customer Service Representative

Bringing her 7 years of customer service experience, Tuyet joined  the Trenchless Co. team in 2015.   Tuyet prides herself on her commitment to customer satisfaction and her strong sense of teamwork - two keys to why she is always able to address any needs a customer may have.  Outside of work, Tuyet loves to travel.

  Tyler McEssy
Customer Service Representative

Tyler joined The Trenchless Co. in 2016 with 3 years customer service experience.   What she loves most about her job is not only what she calls the "family environment" but also being supported by her company in putting customers first.   Outside of helping customers, Tyler loves to spend time with her son and plays soccer. 

 

Service Department


 

Vince Salas
Service Manager

Vince has been with The Trenchless Co. since 2002 and is one of our most veteran employees. With his depth of experience and knowledge of state-of-the-art plumbing technology, Vince brings to the table a broader-than-average viewpoint of options that can be applied to provide permanent solutions which are tailored to the needs and budgets of his customers.

Steve Hendry
Service Technician

Steve joined The Trenchless Co. in 2012 after 4.5 years in the plumbing industry.  With his experience seeing the progression of sewer issues, Steve appreciates focusing on troubleshooting plumbing problems and providing permanent solutions to solve problems once and for all.  In addition to being a skilled plumber, an interesting fact about Steve is that he is also a semi-professional competitive eater!

Laird Lotka
Service Technician

Laird joins the Trenchless Co. team from a local general plumbing company.  With a full range of trenchless technology at his disposal, Laird has proven himself to be skilled at figuring out how to get the most benefit for his customers using our method .  (He can also tell you first-hand what a difference technology makes in the options available and associated cost.)

Will Banks
Service Technician

Will has 10 years of plumbing experience, 7 of which have been with The Trenchless Co. Will utilizes his experience and finely honed diagnostic skills to develop permanent solutions for his customers. It's common to hear people comment on Will's honesty and obvious personal goal of making his customers happy with the outcome of every job.

 

Chris Leppington
Service Technician

Chris has been with The Trenchless Co. for the past 4 years. Chris' love for his job comes from connecting with people to find permanent solutions that fit their needs at fair prices. Being a personable guy, our customers always tell us how much they like working with Chris.

 

Milton Lee
Service Technician

With over 20 years of experience, Lee brings with him a range of deep knowledge in all areas of plumbing - from new construction to residential and commercial service/repair to designing new systems.  Lee uses his deep knowledge to find the most cost saving options for his customers to provide permanent solutions to plumbing headaches.  When not using his deep experience in plumbing, Lee loves to golf all over the world

  Mark Kingsbury
Service Technician

Mark joined The Trenchless Co. in 2016 with 11 years of experience in sewer repair and replacement.  Mark is well versed with Trenchless Methods including pipe lining, pipe bursting, and directional drilling.  Outside helping his customers, Mark is a father of a growing family.

  Drekale Cutchow
Service Technician

Drekale joined the Trenchless Co in 2016 and has a passion for helping people which comes out in his customer service style.

  Blake Munger
Service Technician

Blake joined The Trenchless Co. in 2009 first as an install helper, then as an install crew leader, and now as a service technician. With his install experience, Blake has a great understanding of how trenchless technology can be used for his customer's benefit and loves helping when people are facing an emergency situation. 

  Sean Day
Service Technican

Sean joined The Trenchless Co. in 2016 with more than 11 years of experience - particularly in drain cleaning, hydrojetting, and video inspection and diagnosis.   Sean appreciates being able to show and educate customers about their plumbing issue and giving options to provide a permanent solution.   Oustide of work, Sean is not only a family man but an avid outdoorsman

  James Nordgreen
Service Technican

James is a "mechanically inclined" individual that is now applying those skills to the plumbing trade.   Being able to show customers what is going on and helping them to understand the situation makes James' mechanical inclinations a real benefit for customers.   When he isn't solving plumbing issues permanently, James has just taken up 3D printing. 

 

Install Department


 

Luis Dominguez
Field Supervisor

As the most veteran installer with The Trenchless Co. - Luis has long been the person that our install crews turn to for advice and help - making him an amazing field supervisor for our Installation Department.  Luis is responsible for job production and always ensures that customers get the highest quality solution with the least amount of time and hassle possible.  
 

Leilani Sullivan
Install Co-ordinator

Leilani brought 6 years of customer service experience to The Trenchless Co. in 2014.  She thrives learning new skills and feels that The Trenchless Co. is a great fit because our culture of personal integrity and “customer-comes-first” service reflects her own sense of personal integrity.  Off work,  you can typically find Leilani spending time with her family - especially at an activity that involves music.